University Hospitals Leicester (UHL) treat over one million people a year across three hospitals in Leicester. Formed in 2000, they are one of the largest and busiest teaching trusts in England.
UHL wanted to continue using telephone contact to support the NHS Delivery Plan for tackling the COVID-19 backlog of elective care by validating the demand for surgery for patients on the Spinal waiting list.
Find out more about how Ufonia was able to help reduce the number of patients waiting by 11% by downloading the case study.